GDI Worldwide writes, updates and digitizes hotel brand standards and SOPs, then runs them in the world's first complete digital ecosystem for brand standards and SOPs. Text, pictures and video on every standard.
Illustrative interface. Hotels, names and data on these screens are fictional.
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Modules
Brand standardsSOPsRoom setupApprovals 3Departments
Front office27 Housekeeping34 Food and beverage41 Engineering19 Spa and recreation11 Sales and events8
Beverage station setup
Arrival welcome at the desk
Turndown service sequence
Pool towel stations
Guest room lighting scenes
Bathroom amenity placementOur team works with yours to turn how your hotels should run into documents people can follow: written standards and SOPs, supported by photos, videos and detailed specifications.
Define how your hotel looks, sounds and behaves, in a document your teams and auditors can both use.
Bring them in line after a rebrand, a new owner, a renovation or gaps found in an audit.
Department-by-department procedures, written step by step and linked to the standards they deliver.
Review current procedures against real practice, remove what is outdated and close the gaps.
We update after
We write the standards your brand has never put on paper, with your operators, in your format.
We review the standards you have, close the gaps and bring them in line with how hotels run today.
Step-by-step procedures that tell each team how to deliver a standard, written to be followed.
We refresh existing SOPs so they match the standards they support and stay linked to them.
We learn your brand, your operations and the standards and SOPs you already have.
We create what is missing and refresh what is out of date, standards and SOPs together.
Everything goes into the GDI platform, with picture-step and video formats where they help.
Update once, notify the right people, and keep a full history of every change.
Each one begins with a conversation about the standards and SOPs you have today.
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Define how your hotel looks, sounds and behaves, down to detailed specifications your teams and auditors can both use.
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Bring existing standards up to date after a rebrand, a new owner, a renovation or gaps found in an audit.
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Department by department, step by step, linked to the standards each procedure delivers.
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Check procedures against real practice, remove what is outdated and close the gaps.
Ask about thisWe digitize your standards and SOPs into GDI's own platform: one library for corporate, regional and hotel teams and process owners, with text, pictures and video on every standard. Here is how it works, screen by screen.
Illustrative interface. Hotels, names and data on these screens are fictional.
1234Deluxe king, inventory placement
A centralized home for corporate, regional and hotel teams and process owners. Browse by department, then search and filter by hotel, keyword, date range, newly added or last updated.
Choose a department to see its list.
Departments
Hotels
All hotelsHarbour WingOld TownEvery standard with its detail, steps, photos and videos.
Procedures that are searchable and linked to the standards they support.
A visual library of exactly how each room category is set up.
Each module links to the others, so a standard, its SOP and its room setup stay in sync.
Food and beverage / Breakfast
123Linked SOP: FB-SOP-007 Breakfast service setup
1Machine at the left end of the counter.
2Cups and lids on the tray.
3Syrups: hazelnut, vanilla, caramel.
Set the cups and lids on the trayApproval
Approved by regional operations
Rollout
Whole brand
Analytics tag
breakfast-setup
Custom field
Seasonal: all year
FB-SOP-007 links to
1Pillows2345
1234
1234Every update is versioned, approved if you want it to be, and sent to the right people automatically. Open any earlier version, or restore it.
Version control and history log. See who changed what and when, and revert in one click.
Timing and syrups updated after the menu change. Please approve before rollout.
Lids keep getting stacked upside down. Can step 2 show them the right way up?
photo-lid-tray.jpgVersion 3.3 is live. What changed: timing, syrups.
Approval and real-time updates. Built-in feedback and approval flows, with automated email notifications.
A new team member should not have to read three pages to set up a station. We convert text SOPs into picture-step and video formats they can follow on the floor.
4.2 Position the bean-to-cup machine at the left end of the counter, with the drip tray clear of the tile.
4.3 Place the cup tray to the right of the sweets stand. Cups and lids are set out together, lids stacked beside the cups.
4.4 Stand the three syrup bottles on the wooden rack in this order: hazelnut, vanilla, caramel. Labels face the guest.
4.5 Wipe the counter and check the machine screen shows ready.
1Place the machine
2Cups and lids on the tray
3Line up the syrups
Check: lids stacked beside the cups, labels facing the guest.
Pictorial SOPs. Photo-style picture steps replace paragraphs.
Set the cups and lids on the trayVideo SOPs. Chaptered, searchable, attached to the standard.
A mobile app puts the current standard, with its photos and video, in the hands of the team doing the work. Updates reach them the moment they are published.
123Where. Machine at the left end, cups and lids on the tray, syrups to the right.
How. Ready 30 minutes before service opens.
Send feedbackRole-based access decides who can view, edit or approve, at corporate, regional and hotel level.
| Role | Scope | View | Edit | Approve |
|---|---|---|---|---|
| Corporate standards teamWhole brand | Brand | |||
| Regional operationsTheir region | Region | |||
| Hotel teamTheir property | Hotel | |||
| Process ownerTheir department | Department |
Feedback and approval flows keep changes controlled. The history log shows who changed what and when, and any version can be restored.
| SOP | Status |
|---|
No SOP matches. Clear the search or choose All.
FB-SOP-007
Breakfast service setupUpload SOPs as PDF, Word or Excel, find any of them in seconds and link each one to the brand standards it supports.
Corporate, regional and hotel teams, and process owners, all work from the same current standard.
Fast-track new associates with text, pictures and video on every standard.
Make internal compliance simple by checking against the standard itself.
Audit against the standards in real time.
Anytime, anywhere, on mobile.
Review every property against the same, current source.
GDI Worldwide builds its standards, SOP services and software for hotel groups, brands and owners, and for the operations, quality and training teams inside them. Nothing here is a generic template.
Something else? Write to info@gdiworldwide.com.
Yes. Our standards, SOP services and software are built for hotel groups, brands, owners and the operations, quality and training teams inside them.
Yes. We can update existing brand standards and SOPs, and the platform accepts SOPs in PDF, Word or Excel. If nothing is written yet, we create them with you.
Yes. Manage a single property, a region or your entire brand, and deploy to several properties, or the whole brand, in one go.
Update it and the platform emails every relevant user with the details. Every version is stored, and the history log shows who changed what and when.
Corporate, regional and hotel teams, and process owners. Role-based access controls who can view, edit or approve, and a mobile app is available.
Yes. Teams use them for self-inspections, mystery audits and brand compliance reviews, checking against the same current source.
Tell us how your standards and SOPs are kept today. We will show you how they could run in one system.